Privacy Policy for Svasti Furnishings
Svasti Furnishings is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, our online platform, or engage with our services, including custom furniture design and fabrication, luxury furniture curation, modern interior design consultation, handcrafted designer furniture production, bespoke joinery, upholstery services, and furniture restoration.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register an account, make a purchase, or when you choose to participate in various activities related to our site and services (such as online chat, feedback forms, and design consultations).
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
- Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site to:
- Create and manage your account.
- Process your transactions and send related information, including purchase confirmations and invoices.
- Deliver the services you have requested, including custom furniture design, fabrication, and interior design consultations.
- Enable user-to-user communications.
- Generate a personal profile about you to make your visit to our site more personalized.
- Improve the efficiency and operation of our site and services.
- Monitor and analyze usage and trends to improve your experience with our site.
- Notify you of updates to products, services, and our Privacy Policy.
- Perform other business activities as needed.
- Request feedback and contact you about your experience with our services.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter or other marketing communications.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Your Privacy Rights (GDPR Compliance)
For individuals in the European Union (EU) and other regions with similar data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Svasti Furnishings
2847, Vasanth Nagar Main Road,
Floor 3,
Bengaluru, Karnataka, 560052
India